2021-2022 Undergraduate Course Catalog 
    Oct 02, 2023  
2021-2022 Undergraduate Course Catalog [ARCHIVED CATALOG]

Knowledge Management Certificate

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Associate Dean:

Ryan O. Williams, Associate Dean of Academic Affairs, University College, associate teaching professor, Political Science, Maxwell School of Citizenship and Public Affairs, 315-443-5753, rywillia@syr.edu

Administrative Director:

Michele L. Mooney, Academic Program Administrator, University College, 315-443-1317, mlmooney@syr.edu

Faculty List  


Knowledge Management is the cross section between data science, computer science and people. Knowledge management encompasses the process of applying a systematic approach to the capture, structuring, management, and dissemination of knowledge throughout an organization. Knowledge resources exist in the people, processes, and technology of organizations and are often lost as individuals depart.  Capturing these resources into a formal and reusable construct allows organizations to focus on growth and innovation through sharing and applying of knowledge while remembering and documenting lessons learned creating an organizational memory.


Associate degree or 60 college credits.

Student Learning Outcomes

1.      Explain the role of technology, its use as a resource tool in organizations and society, social media, data mining/security

2.      Apply knowledge gained in program to make sense of the amount of data available, systematically problem-solve and be able to propose creative/design-thinking solutions.

 3.     Develop tasks and work processes for desired organizational outcomes, ability to work face-to-face or virtually, and to critically and ethically analyze big data.



Certificate in Knowledge Management

Total Credits: 15


The certificate is administered by University College at Syracuse University. Each student should consult with their Academic Advisor to ensure certificate completion.

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