2018-2019 Undergraduate Course Catalog 
    Jun 16, 2019  
2018-2019 Undergraduate Course Catalog

Knowledge Management Certificate

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Academic Director:

Arthur P. Thomas, Associate Dean/Professor of Practice, School of Information Studies, 315-443-3840, apthomas@syr.edu

Administrative Director:

Michele L. Mooney, Academic Program Administrato, University College, 315-443-1317, mlmooney@syr.edu


Faculty from schools/colleges across campus, in addition to Derek Brainard, Karen Bull, Susan Conklin, Karen DeJarnette, Michael Evans, Richard Garza, Stew Koenig, Emily Luther, Marie Pennucci, Marcene Sonneborn, Katherine Sosa, Charles Sprock, Kalpana Srinivas, and Elizabeth Wimer (part-time instructors)


Understand the role of information, its use as a resource tool in organizations & society; understand social media, data management, and information security. Make sense of the amount of data available, problem-solve, manage collaborative, diverse teams, and propose creative solutions. Develop tasks and work processes for desired organizational outcomes, work face-to-face or virtually, and critically and ethically assess big data.


Associate degree or 60 college credits.

Student Learning Outcomes

1. Explain the role of the Knowledge Management Practitioner and the use of technology as a resource tool for designing a sustainable organizational learning program through the incorporation of technology for gathering and protecting organizational production process tacit knowledge and data

2. Critically and ethically analyze data

3. Systematically problem-solve through the use of big data



Certificate in Knowledge Management

Total Credits: 15


The certificate is administered by University College with the involvement of other schools and colleges of Syracuse University. Each student should consult with their UC Academic Advisor to ensure certificate completion.

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