2023-2024 Undergraduate Course Catalog 
    
    Feb 09, 2025  
2023-2024 Undergraduate Course Catalog [ARCHIVED CATALOG]

CRL 342 - Customer Relations Leadership

College of Professional Studies
3 credit(s) At least 1x fall or spring
World-class practices in customer relations. Review of current research, critical analysis of case studies, workplace applications. Designing and leading plans and change, developing support structures and processes. Assessment and evaluation.