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Feb 09, 2025
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2023-2024 Undergraduate Course Catalog [ARCHIVED CATALOG]
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CRL 342 - Customer Relations LeadershipCollege of Professional Studies 3 credit(s) At least 1x fall or spring World-class practices in customer relations. Review of current research, critical analysis of case studies, workplace applications. Designing and leading plans and change, developing support structures and processes. Assessment and evaluation.
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