2015-2016 Undergraduate Course Catalog 
    
    Nov 30, 2024  
2015-2016 Undergraduate Course Catalog [ARCHIVED CATALOG]

OGL 342 - Customer Relations Leadership

University College
3 credit(s) Irregularly
World-class practices in customer relations. Review of current research, critical analysis of case studies, workplace applications. Designing and leading plans and change, developing support structures and processes. Assessment and evaluation.