Elizabeth D. Liddy, Dean & Trustee Professor
About the School
The Syracuse University School of Information Studies (iSchool) is a leading University center in advancing both the theory and practice of the information professions, based on an interdisciplinary view of information phenomenon. The iSchool at Syracuse University,the original information school-is a leader in the information field, which lies at the intersection of management, technology, and people. The iSchool offers an innovative curriculum that is continually updated to meet future industry trends and incorporate rapidly changing technologies.
Our approach stands out from other institutions that offer computer science, management, information science, and related programs in that our focus is on users and user information needs as a starting point for integrating information and information technology into organizations. The faculty combines expertise in information systems, linguistics, computer science, library science, education, business management, school media, digital literacy, management information systems, data science, enterprise and cloud computing, wireless and emerging technologies, and communication. The faculty are very active in research topics that reflect their diverse intellectual backgrounds and interests.
The Central Themes of the School of Information Studies
Five basic themes express the school’s research and teaching mission. These themes define our vision of the information field and provide a focus for both the design of our curriculum and our sponsored research.
The Interrelationship Among the Five Central Themes of the School of Information Studies:
- Information and Telecommunications Management considers information and technologies within organizational contexts.
- Information in the Marketplace focuses on how organizations interact with each other and exchange information and products.
- Information Representation and Retrieval forms the building blocks of information systems, as well as the processes necessary to enable humans to access and use information.
- Human-Information Interaction focuses on people and how the individual or group seeks and uses the products of information representation and retrieval.
- Information and Society considers the implications and issues for culture and society of the broad use of information systems and technologies.
The School of Information Studies offers the following degree programs:
*The Telecommunications and Network Management program is not currently accepting new applicants.
Certificates of Advanced Study
Message From the Dean
The greatest challenge facing us in our increasingly digital world is the potential for the wealth of information that now exists to create a poverty of attention. We as a society need to better organize, represent, locate, and provide information efficiently and effectively, or risk being consumed by this overabundance of information. That is where the Syracuse University School of Information Studies (iSchool) makes one of its most significant contributions.
Our vision is to expand human capabilities through information. What matters is that we make a difference in everything we do, and that this difference is a positive one affecting individuals, organizations, and ultimately society. We intend to add value to society through education and through the information, systems, and services we help to create. We pledge to do this ethically, competently, professionally, with respect for the individual, and with passion.
We connect people to the information they seek so they can make the best decisions for their organizations-whether their business is commerce, government, entertainment, communications, medicine, education, or human services. All of these organizations make decisions and take actions based on the information that is known. Our graduates ensure that they have the most accurate and appropriate information from which to base those decisions.
Today, the iSchool is ranked No. 1 in information systems for library and information schools by U.S. News and World Report and serves as a model for other information schools that are emerging around the globe.
Our expertise in information management is attracting the attention of global companies, governments and organizations that compete to recruit our graduates. Our faculty members are working with global leaders in the information technology industry in research and curriculum development in such areas as green data centers, global collaboration, big data, and identity management and access control.
We educate our library and information science students to take leadership positions and to develop forward-looking policies and guidelines for libraries and other organizations. Our school media faculty members and graduates are changing policies to improve the quality of education and to motivate learning in students of all ages.
Our faculty and alumni of the telecommunications and network management program are reshaping Internet governance and telecommunications policies around the globe, securing our networks and information systems, and expanding access to information communication and technology through innovative product design and implementation.
Our faculty members are masters of many academic fields and work across traditional disciplinary lines, and teach our students to do the same. This unified diversity is the strength of the school as well as of the information field itself. The information profession is the field of the future and we invite you to become part of this future. Let us provide you with the skills to achieve positive change at the intersection of management, technology, and people.
Vision and Values
The School of Information Studies, established in 1896 and renamed as the first Information School in 1974, has a long tradition of leading innovation and change. Our ideals and values are the foundation for our success.
To expand human capabilities through information.
- Inquiry. We are dedicated to exploration. Exploration and innovation are critically important to the information field and a vital part of our school. We share the university’s vision of being a leading student-centered research university by dedication to being a student-centered research college. We promote this goal through discovery, development, application, integration, and active learning.
- Individuality. We are committed to the individual. High-performance organizations are composed of high-performance individuals. Our faculty, staff, students, and partners are risk takers who have a high tolerance for ambiguity. While we value our work together in a highly spirited team atmosphere, we value the individual, and respect individuality. Our organizational norms dictate that we are relentless in attacking problems, but supportive in valuing individual differences.
- Diversity. We are intellectually diverse. Complex problems require multidimensional and interdisciplinary analysis and solutions. The school fosters a multiplicity of “voices” addressing the important areas of teaching and research in the information field. The school seeks faculty from many related disciplines who respect a diversity of opinion and perspective, and thrive on the tension of discussion and debate.
- Adaptability. We are adaptive and able to evolve. Today’s competitive, complex, and ever-changing environment requires innovation, flexibility, and rapid responses. Our initiatives and developmental processes are driven by a Do-Learn-Revise model. This model encourages entrepreneurship and risk-taking, celebrating success as a community achievement and embracing challenge as a learning opportunity.
- Unity. We are a faculty of one. The faculty sits as a whole, not as individuals or groups who represent one specific program in which they teach or ascribe affiliation. Students and faculty are challenged to benefit from the paradox of a single information field manifested in many professional expressions. Students and faculty learn from each other by shared intellectual experiences and by appropriate curriculum integration across the degree programs.
- Continuity. We are an enduring organization. With over a century of innovation and leadership behind us, the school makes a lasting contribution to our field. In building our school we concentrate on building an abiding organization that goes beyond the influence of any particular dean or member of the faculty.
To transform the information field through leadership in research, development, and education.
Our Points of Distinction
- Whatever we do, we do through information and for people
- Through information we transform individuals, organizations, and society
- We recognize that information technology and management processes are means and not ends
Many of the faculty conduct their research individually and in small, flexible, interdisciplinary teams. For certain specialized areas and cross-unit collaborations, however, research centers and laboratories provide a venue that supports long- term commitment to a particular research area. The following research centers and laboratories are located in the school:
- Center for Convergence and Emerging Network Technologies CCENT The mission of CCENT is to understand the future of networking technologies, and to engage students, faculty and industry in the process of defining and shaping that future. CCENT currently has setup four testbeds for studying emerging network technologies, including wireless networking, network security, unified communication systems, and Internet protocol version 6.
- Center for Digital Literacy CDL is an interdisciplinary, collaborative research and development center dedicated to (1) understanding the impact of information, technology, and media literacies on children and adults (particularly those from underserved populations) in today’s technology-intensive society and (2) studying the impact having or not having these literacies has on people, organizations, and society.
- Center for Information and Systems Assurance and Trust Established in June 2009, CISAT promotes the exploration of new ideas in information and systems assurance and trust by bringing together faculty from seven schools and colleges at Syracuse University: the School of Information Studies, L.C. Smith College of Engineering and Computer Science, College of Law, Maxwell School of Citizenship and Public Affairs, Newhouse School of Public Communications, Whitman School of Management, and the College of Arts and Sciences, who share a common vision of improving society through the creation of trustworthy systems.
- Center for Natural Language Processing CNLP advances the development of human-like language understanding software capabilities for government, commercial, and consumer applications.
- Information Institute of Syracuse IIS is a long standing research center in the areas of education, technology and librarianship. Its projects bring together universities, government agencies, and private enterprises to promote easy access to high quality educational information to a diverse user population.
- Behavior, Information, Technology and Society (BITS) Lab is the home of an inter-disciplinary team of researchers who develop cutting-edge applications, tools, and software, and engage in innovative studies of how people use information and communication technologies and how their use of these technologies affect society.
- Social Computing Systems Lab (SALT) focuses on systems research in social computing. Researchers seek a deep understanding of how people interact with sociotechnical computing systems, and develop original designs that either enable new forms of user/social interaction or impact existing user/social interaction.
- Smart Grid Project Center researchers seek to understand the impact of merging information technologies with the electric grid. Integration of these technologies creates a smarter grid, providing opportunities for the energy industry to improve its reliability and efficiency.
Our faculty members embrace innovation and entrepreneurial thinking in their research. The iSchool supports the Syracuse Student Sandbox incubator, and works closely with the Blackstone Launchpad, a campus-based experiential entrepreneurship program open to students, alumni, staff, and faculty, offering coaching, ideation and venture creation support.
Hinds Hall-Academic Facilities
Hinds Hall, located on the Main Campus Quad, is the home of the School of Information Studies. This four-story, 48,000 square-foot building showcases the latest in technology and design, including collaborative work rooms, state-of-the-art classrooms, research centers, and a student lounge and cafe.
Equipped with high-performance wireless networking, the facility supports virtual collaborations with global partners and includes an enhanced computer laboratory infrastructure with four main labs:
- The iLab-Accommodating up to 40 students, this is our signature computer lab, featuring dual display screens for increased productivity in a variety of computer applications.
- iTELL (Information Technology Experiential Learning Lab)-Students get hands-on experience working with the latest telecommunications equipment on their own servers and networking devices in the iTELL Data Center.
- iSysLab (Information Systems Lab)-Dedicated to the iSchool’s more technical classes, this lab features a variety of hardware and software for students to use.
- Innovation Studio-This multi-purpose, highly reconfigurable 1,000-square-foot space is modeled after an artist’s studio to promote collaboration, idea generation, and rapid prototype development for student and faculty teams. A video studio with editing bays is attached.
The ICE Box, a space for innovation, collaboration, and entrepreneurship, is a newly renovated iSchool work area in Hinds Hall. Built during the summer of 2013, the space has become a model for blending creative design and technology within a community environment. The ICE Box merges physical space for co-working and hosting events, and a resource hub supporting entrepreneurship opportunities both on- and off-campus. Originally designed to allow for the spontaneous expression of creativity, the ICE Box has become a place where students collaborate on innovative products and services, meet with faculty and professionals, mentor each other on the nuances of their classes and even complete their homework. The space has been built with the new economy in mind and the understanding that the best ideas flourish when conversations include diverse parties from multiple colleges.
The iSchool’s home in Hinds Hall received a 2008 American Institute of Architects Central New York Chapter Citation Award for the redesign and renovations conducted by Ashley McGraw Architects of Syracuse.
At the School of Information Studies (iSchool), we view information as a resource that can and should be managed. We seek ways to use existing and emerging technologies to facilitate the efficient transfer of information from corporate files, libraries, or digital storage devices to the people and organizations needing it. As a professional school, the iSchool prepares graduates for careers as managers and information professionals who will oversee the development and use of this resource.
Information studies must also consider the rapid changes in computer and telecommunications technologies that have profoundly affected the way information is stored, processed, transmitted and consumed. And, because we believe that information is to be used, information studies must include aspects of the social sciences in order to temper technical knowledge with a thorough understanding of how people and organizations seek and use information.
The iSchool at Syracuse is committed to preparing technically sophisticated information managers who understand that information is an essential resource for people and organizations that must be used and managed effectively. As the first school in the country to offer a master’s degree in information management, Syracuse University is a leading center in defining both the theory and practice of information management.
Online Course Delivery
Since 1993, the iSchool at Syracuse University has been offering high quality graduate level online learning opportunities to students around the world. Each year, students representing a broad range of professional, cultural, and academic experiences; ages, and geographic locations join iSchool online education programs. With limited residencies (for non-executive track masters programs), no full-time enrollment requirements and asynchronous course delivery, iSchool students can learn virtually anytime, anywhere, earning a Syracuse University degree with flexible study schedules and no need to relocate.
The iSchool is dedicated to ensuring quality in campus and online learning programs. iSchool online graduate programs attract some of the best professionals in their related fields and the online classroom becomes an environment that enhances engagement and expands professional networks. Graduates emerge prepared to excel in the information profession of their choice.
All master’s and certificates of advanced study programs (with the exception of the eGovernment Management and Leadership, Cultural Heritage Preservation, and School Media certificate programs) offered by the iSchool can be completed on campus or in an online learning format. Each online program has the same curriculum, faculty, academic calendar, and tuition as their respective campus program. Online courses are of the same academic rigor as on-campus courses, and every effort is made to ensure that the academic experience is of equally excellent quality for both online and campus students. The only difference is the delivery mode.
Graduates of the School of Information Studies online programs receive the same degree as their campus counterparts.
Helen Benning Regnier Summer Institute
The iSchool also offers graduate level courses each summer through the Regnier Summer Institute. The Institute’s flexible structure enables the iSchool to offer special topics, experimental, and intensive courses for incoming and current students as well as working professionals looking to brush up their skills.
Participants have the option of registering for short intensive, on-campus courses for credit or auditing classes on campus, online, or in a limited residency format. Courses are open to non-matriculated and matriculated graduate students. Regnier Institute courses traditionally take place on campus in an intensive 9 a.m. to 5 p.m. one-week format. Additionally, the iSchool offers several online summer courses which meet asynchronously over several weeks.
The School of Information Studies is dedicated to expanding the capabilities of people who are at all stages in their professional development. The executive education programs at the iSchool focus on preparing mid- to upper-level managers for senior leadership positions and for advancing their organizations to new tiers of achievement.
The iSchool offers a variety of programs for working professionals looking to boost their careers-through a formal degree program, certificate of advanced study programs, certification programs, or short topic-driven seminars, workshops, symposia, or similar event-based experiences. This range of options allows individuals to choose brush up on their skills or delve into a subject area more intensively. Our executive education programs can be completed online or on campus on a full-time or part-time basis.
Programs created specifically for the executive track include:
- Executive M.S. in Information Management–The selective, 30-credit hour Executive Information Management (IM) program combines technology, policy, security, and management. The program’s unique curriculum and experiential learning opportunities shape students’ understanding of technology and management with a practical understanding of their roles within organizations. The distinctive educational program has earned domestic and international recognition and praise.
- Information Management, DPS - The exclusive, 51-credit, part-time Doctorate of Professional Studies in Information Management program is for working professionals interested in leadership and applied research in the information field. This 36-42 month program prepares innovators to be the catalyst for positive change within their organizations. The program is designed for elite information professionals whose career trajectory is directed to taking on visible leadership in professional practice. This highly selective, nontraditional doctoral program accepts students who can establish powerful working partnerships between the iSchool and their own organizations.
Mid-career professionals seeking to develop expertise in one of the following areas can enroll in a Certificate of Advanced Study program.
The iSchool at Syracuse is committed to helping organizations and their employees achieve life-long learning goals, and in finding ways to keep an organization’s knowledge and skills up-to-date. Since many of the iSchool faculty members are experienced in business, they know that balancing a career and life can be a challenge. So, they can work with your organization in several ways at all degree levels:
- Numerous weekly and evening classes
- A complete online curriculum alternative
- Consideration for life experience
- Custom non-credit workshops
- Professional certifications
The iSchool assists companies in meeting long-term industry challenges by developing new courses in innovative subjects or delivery methods unique to specific companies.
Syracuse University is fully accredited by the Middle States Commission on Higher Education (MSCHE) and all programs are registered with the New York State Education Department. The MSCHE is a voluntary, non-governmental, membership association that has been dedicated to quality assurance and improvement through accreditation via peer evaluation, since 1919.
The Master of Science in Library and Information Science within Syracuse University’s School of Information Studies (iSchool) is accredited by the American Library Association. ALA accreditation indicates that the program has undergone a self-evaluation process, been reviewed by peers, and meets the standards established by the American Library Association and Committee on Accreditation.
The iSchool is also a registered Project Management Institute Education Provider, meaning that the school’s curriculum meets an international standard of best practice in the field of project management.
We are a founding member of the iSchools Organization an educational organization consisting of deans from over 80 leading information schools across the globe who have joined together to build awareness of, support for, and involvement with the information field. The organization holds a yearly gathering, the iConference, to provide a forum in which information scholars, researchers and professionals share their insights on critical information issues in contemporary society.
Certificate of Advanced Study